Privacy Policy
Last Updated: September 30, 2024
DBC Distribution LLC, doing business as Direct Biz Cards (“Direct Biz Cards,” “we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. Please read this policy carefully to understand our practices regarding your information. By accessing or using our website or services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
1. Information We Collect
We may collect information about you when you use our website, place an order, or contact us for support. The types of information we may collect include:
a. Personal Information:
- Name
- Email address
- Mailing address
- Phone number
- Billing information (e.g., credit card details, billing address)
b. Non-Personal Information:
- Information about your device, including IP address, browser type, operating system, and device identifiers.
- Details about your interactions with our website, such as pages visited, links clicked, and time spent on our website.
- Data collected through cookies and similar technologies (see “Cookies and Similar Technologies” below).
c. Order Information: When you make a purchase, we collect information about the products ordered, the shipping address, and payment details. We use this information to process and fulfill your order and communicate with you regarding your order status.
2. How We Use Your Information
We use the information we collect for various purposes, including:
- Order Processing: To process your transactions, fulfill your orders, and deliver products to you.
- Communication: To communicate with you regarding your order, provide customer support, and respond to inquiries.
- Personalization: To improve and personalize your experience with our website, products, and services.
- Marketing: To send you promotional information, newsletters, and offers, in accordance with your communication preferences.
- Analytics: To analyze website usage and customer behavior to improve our website and services.
- Security: To detect, prevent, and address fraud, security threats, and other illegal activities.
3. How We Share Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information in the following situations:
a. Service Providers: We may share your information with third-party service providers that assist us in providing our services, such as payment processors, shipping companies, marketing agencies, and IT service providers. These providers are required to keep your information confidential and use it only to perform the services for which we have engaged them.
b. Legal Requirements: We may disclose your information if required to do so by law, in response to legal process, or to protect our rights, privacy, safety, or property, as well as that of our customers or the public.
c. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business, we may transfer your information as part of the transaction, subject to applicable confidentiality agreements.
4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure server environments. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Your Choices and Rights
a. Access and Update Information: You have the right to access, update, and correct your personal information by contacting us at support@directbizcards.com. You may also update certain information directly through your account settings on our website.
b. Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us at support@directbizcards.com. Please note that even if you opt-out, we may still send you non-promotional communications related to your account or orders.
c. Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small files stored on your device that help us remember your preferences and improve website performance. You can set your browser to refuse cookies or alert you when cookies are being sent; however, some parts of our website may not function properly without them.
6. Third-Party Services
Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party services, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services you use.
7. Children’s Privacy
Our services are not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age of 18 without verified parental consent, we will delete that information as quickly as possible. If you believe that we may have collected information from a child, please contact us at legal@directbizcards.com.
8. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have data protection laws that differ from those in your jurisdiction. By using our services, you consent to the transfer of your information to our facilities and third parties with whom we share it as described in this Privacy Policy.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we make changes, we will post the updated policy on our website and update the “Last Updated” date at the top. Your continued use of our website or services after any changes indicates your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
- Address: 11357 Nuckols Rd Unit 2125, Glen Allen, VA 23059
- Support Email: support@directbizcards.com
- Legal Email: legal@directbizcards.com
- Phone: 540-444-3061
12. Your Virginia Privacy Rights
If you are a resident of Virginia, you have certain rights under the Virginia Consumer Data Protection Act (VCDPA). These rights include the right to request access to the personal information we have collected about you, the right to request deletion of your personal information, and the right to opt out of the sale of your personal information. To exercise these rights, please contact us at support@directbizcards.com.
13. Consent
By using our website and services, you consent to this Privacy Policy and the collection, use, and sharing of your information as described herein.
