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Terms of Service

Last Updated: September 30, 2024

Welcome to Direct Biz Cards (“Direct Biz Cards,” “we,” “us,” or “our”), owned and operated by DBC Distribution LLC, a Virginia-based limited liability company. By using our website and services, you agree to comply with and be bound by the following Terms of Service (“TOS”). Please review them carefully. If you do not agree to these terms, you should not use our services.

1. Acceptance of Terms

By accessing or using the services offered by Direct Biz Cards (the “Service”), you agree to these TOS and all applicable laws and regulations. These TOS may be updated by us from time to time without notice. Your continued use of the Service following any changes signifies your acceptance of the updated TOS.

2. Eligibility

To use our Service, you must be at least 18 years of age and capable of forming a legally binding contract. By using our Service, you represent and warrant that you meet these requirements.

3. Privacy Policy

Please review our Privacy Policy, which explains how we handle your personal information and is incorporated into these TOS. By using our Service, you consent to our collection, use, and disclosure of your information as outlined in the Privacy Policy.

4. Description of Service

Direct Biz Cards provides customized business cards for retail business owners and other users. We offer various design, printing, and shipping services as described on our website. These TOS apply to all users of the Service, including but not limited to individuals who browse the site, submit design requests, or purchase products.

5. Account Registration

To access certain features of our Service, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.
  • Maintain and promptly update your account information.
  • Safeguard your password and accept all risks of unauthorized access to your account.
  • Notify us immediately of any unauthorized use of your account at support@directbizcards.com.

6. Orders and Payment

  • By placing an order through Direct Biz Cards, you agree to pay the full price of the selected services and products.
  • All prices are listed in U.S. Dollars.
  • Payment must be made in full at the time of order, unless otherwise specified. We accept various forms of payment, including credit cards and online payment systems.
  • We reserve the right to refuse or cancel any order at our sole discretion for reasons including, but not limited to, product availability, inaccuracies in product information, or suspected fraudulent activity.

7. Shipping and Delivery

  • All products will be shipped to the address provided during the order process.
  • We are not responsible for shipping delays caused by carriers, customs, or other unforeseen circumstances.
  • Risk of loss and title for products purchased from Direct Biz Cards pass to you upon delivery of the items to the carrier.

8. Returns and Refunds

  • All sales of customized products are final. Refunds, replacements, or returns are only permitted in cases where the product is damaged, defective, or incorrectly produced due to our error.
  • Claims for damaged or incorrect products must be made within 7 days of receipt by contacting our support team at support@directbizcards.com.

9. Intellectual Property

  • All content, designs, text, graphics, logos, and software on our website are the property of Direct Biz Cards and are protected by intellectual property laws. You may not use, reproduce, distribute, or modify any content without our express written permission.
  • By submitting any content to us for the purpose of customizing your business cards, you grant Direct Biz Cards a non-exclusive, royalty-free license to use, reproduce, and modify such content as necessary to fulfill your order.

10. Prohibited Uses

You agree not to use the Service for any unlawful or prohibited purpose, including but not limited to:

  • Violating any local, state, national, or international law.
  • Transmitting any harmful or malicious code or software.
  • Engaging in any activity that disrupts or interferes with the Service.
  • Infringing on any third-party rights, including intellectual property or privacy rights.

11. Disclaimer of Warranties

  • The Service is provided “as is” and “as available,” without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
  • Direct Biz Cards does not warrant that the Service will be uninterrupted, secure, or error-free, nor do we make any warranty as to the results that may be obtained from the use of the Service.

12. Limitation of Liability

  • To the fullest extent permitted by law, DBC Distribution LLC and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, data loss, or business interruption, arising out of or related to your use of the Service, whether based in contract, tort, strict liability, or other legal theory, even if we have been advised of the possibility of such damages.
  • Our total liability to you for any claim arising from or related to the Service shall not exceed the amount paid by you for the use of the Service in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify, defend, and hold harmless DBC Distribution LLC, its officers, directors, employees, and affiliates from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorney’s fees) arising out of or in connection with:

  • Your use of the Service.
  • Your breach of these TOS.
  • Your violation of any third-party rights, including intellectual property or privacy rights.

14. Governing Law and Jurisdiction

These TOS shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the state and federal courts located in Richmond, Virginia, for the resolution of any disputes arising out of or relating to these TOS or your use of the Service.

15. Dispute Resolution

In the event of a dispute, you agree to first contact us at legal@directbizcards.com to attempt to resolve the issue informally. If we cannot resolve the dispute informally, you and Direct Biz Cards agree to resolve any dispute through binding arbitration in Richmond, Virginia.

16. Changes to Terms of Service

We reserve the right to modify these TOS at any time. If we make changes, we will post the updated TOS on our website and update the “Last Updated” date at the top. Your continued use of the Service after any changes indicates your acceptance of the new TOS.

17. Contact Information

If you have any questions about these TOS, please contact us at:

18. Severability

If any provision of these TOS is found to be unlawful, void, or unenforceable, the remaining provisions will remain in full force and effect.

19. Entire Agreement

These TOS, along with our Privacy Policy, constitute the entire agreement between you and DBC Distribution LLC regarding your use of the Service and supersede all prior agreements, understandings, or communications, whether written or oral.

By using Direct Biz Cards, you acknowledge that you have read, understood, and agree to these TOS. If you do not agree to these terms, you should immediately discontinue use of our Service.